Frequently Asked Questions (FAQ)

Sprinkled with fairy dust and answers to your most curious questions!

  • Our magical fairy kits are designed especially for children aged 3 to 10 years old. Perfect for young believers and curious minds alike!

  • Absolutely! Our enchanting potion kits are independently UKCA tested, ensuring they’re safe for little hands and big imaginations.

  • Yes indeed! Our kits are lovingly designed using a majority of eco-friendly materials, and all of our packaging is eco-conscious – because fairies care for the Earth just as much as they do for magic!

  • Yes! Every kit comes with charming step-by-step instructions for each activity and magical item included.

  • Nearly everything you need is included! You’ll just need a small bowl, a touch of glue, and a splash of water – the rest is provided by us (and a little fairy magic).

  • Not quite – a Fairy Door is a charming decorative piece, not a toy for play. But oh, it’s so much more...

    It becomes a secret portal, a doorway for your fairy friend to flutter through when the stars are out and the world is fast asleep. Handle it gently, and the magic will stay strong.

  • Not for humans! Only fairies can open the doors – they flutter through when no one is looking, usually when the stars are out and dreams begin.

  • Yes, of course! Visit our Fairy Shop page to discover tiny treasures and lovely additions for your fairy’s home.

  • No – these enchanting pieces aren’t meant for play. But oh, they’re so much more...

    Each accessory is a tiny treasure, a magical clue that your fairy friend has been near. Place them with care and they’ll weave a little extra wonder into your home. Handle them gently and the magic will keep sparkling.

  • Our Fairy Doors come with super strong self-adhesive backing. Simply peel, stick, and watch your fairy home come to life!

  • Certainly! More scrolls for writing or receiving fairy messages can be found on our Fairy Shop page.

  • Fear not! Your glowing potion just needs to recharge in the sunlight. A few minutes outside will have it sparkling again in no time.

  • Yes, absolutely! Visit our Gift a Care Fairy page to send love and magic to a child in need – no purchase of a home kit required.

  • Our brave and kind Care Fairy, Valorin, currently visits:

    • Evelina Children's Hospital

    • Great Ormond Street Hospital

    We hope to flutter to more soon!

  • To enter the fairy realm of MyRealFairies+, sign up on our MyRealFairies+ page. You'll receive your magical login details shortly after.

  • Simply sign in to your MyRealFairies+ account, and you’ll find your monthly magical download waiting for you like a gift from the fairy realm.

    Having trouble logging in? Don’t worry – send us a message, and we’ll sprinkle a little tech fairy dust to sort it out for you!

If you still have questions, just whisper them into the wind – or send us a message! The fairies are always listening.